Frequently asked questions

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Every day we receive many different questions, both about the use of tickets on public transport - how to replenish them and what to do if it is lost, and about public transport - what to do if belongings are lost or what conditions must be met to travel in a vehicle with an animal. We have summarized these and other questions in this section, where you can have a look and find answer to the question that has arisen, as will also add new questions to this section in the future, that can be useful for every passenger.

If you did not find the answer to your question in this section, contact us. Take an opportunity to contact the company through "Contact Us" section of the website or on social network platforms Twitter and Facebook. More information about the company can be received by sending an e-mail to or by calling the company information phone 20361862.

Ask, we will answer!

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