Parking lots
What information must I provide in my claim for cancellation of payment notification payment on open account?
The claim for cancellation of the applied payment on open account notification must specify:
- the make and state registration number of the vehicle;
- data of the paid parking lot user;
- place, date and time of preparation of the notification, address of the paid parking lot;
- notification number;
- good reason for withdrawal of notification.
What is the maximum time of free use of paid parking lot during the working hours of paid parking?
- The maximum time for free use of paid parking lot during paid parking working hours is 5 minutes.
Where can an individual get information about applied payment notifications on open account?
An application for information about notifications on open account with a copy of vehicle registration certificate attached, may be submitted and received by a natural person:
- by sending a hand-signed application by post - to the administration of RP SIA “Rīgas satiksme” at 35 Vestienas Street, Riga, LV-1035
- in electronic form - an application signed with a secure electronic signature can be sent to sekretariats@rigassatiksme.lv.
- in self-service portal “VIENOTAIS PAKALPOJUMU PIETEIKUMA PORTĀLS” https://pieteikums.rigassatiksme.lv/Authentication/AuthenticateToParking.
I paid for the parking lot, but accidentally mixed the numbers (in Riga Card I have entered the state registration number AB 1234, but in the parking lot was a car with the state number AB 1243) and I received a payment notification on open account. Please cancel the fine.
In order to resolve the situation, it is necessary to write an application (signed) with a precise description of situation. Application must indicate:
- the make of the vehicle;
- state registration number;
- notification number, place of preparation of notification, date, time and address of the parking lot;
- good reason for withdrawal of notification.
Application must be addressed to the administration of RP SIA "Rīgas satiksme", 35 Vestienas Street, Riga, LV - 1035. Application can be submitted:
- in person - at one of the company customer service centres;
- by sending a hand-signed application by post - to the administration of RP SIA “Rīgas satiksme” at 35 Vestienas Street, Riga, LV-1035
- in electronic form - an application signed with a secure electronic signature can be sent to sekretariats@rigassatiksme.lv.
I paid for parking in zone B, but it turned out that the car was in zone A and I received a payment notification on open account. Please reduce the fine.
In order to make a decision on the refund of the paid parking money, are necessary:
- a handwritten application of the account holder (bank, SMS service, Riga resident card or personalized e-ticket) indicating the details of a natural person - name, surname, personal identification code, bank name and account number, or details of a legal entity.
- a copy of the payment order for payment of notification for payment on open account.
- a document certifying the erroneous payment - a bank account statement or payment order if the payment was made with a bank card, or an SMS payment service account statement with visible details and the erroneous payment if the payment was made with a text message or mobile application.
I was sitting in the car and engine was on. Why did the controller issue a payment notification on open account?
- When parking a vehicle in the paid parking lot of RP SIA “Rīgas satiksme”, the vehicle can be placed there free of charge for 5 minutes, after that a payment for the use of parking lot must be made.
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