Check validity of your e-ticket!
Check expiry date of your blue e-ticket!
"Rīgas satiksme" calls on those public transport passengers who use blue e-tickets to check their expiry dates.
How can I get to know the expiry date of my e-ticket?
The expiry date of blue personalized e-tickets is written on the e-ticket (see the picture). As for non-personalised e-tickets, one can learn the expiry date from a printout of the e-ticket contents which is available at any place where e-tickets are sold.
How to get a new e-ticket?
1. Electronically. You have to fill in an electronic form (click on the button below). After the data processing, you will be able to go to one of the customer service centres of Riga Traffic, taking your identity document and the existing e-talon with you, and receive the new e-talon or Rīdznieks card that has already been produced.
Fill in this form to receive an e-ticket
2. In a customer service centre (see working hours and addresses here), you have to present your expiring e-ticket and identity document, after which a new e-ticket or "Riga resident’s card" will be printed. You can apply for visiting the customer service centre in advance:
Apply for visiting a customer service centre
More information:
- If you complete your application electronically, your existing photo will be placed on the e-ticket. If you want a new photo on the e-ticket, please change the photo when you complete your application. (see working hours and addresses here).
- If you have applied for visiting a customer service centre in advance, please visit it on the set date.
- If you try, but fail to apply for your preferable date and time, please visit a customer service centre (see working hours and addresses here).
- Your e-ticket will be replaced by a new one free of charge, if undamaged.. An expired e-ticket is to be submitted to a customer service centre (see working hours and addresses here). If your e-ticket has been intentionally damaged, you will have to pay EUR 2.85 (2.00 LVL) for a new one. Blue non-personalized e-tickets are replaced free of charge only during six months upon their expiry date, after which EUR 2.85 must be paid.
- If you are a Riga resident, you can receive either a personalized blue e-ticket or a "Riga resident’s card" (read more about the blue personalised e-ticket here, and about "Riga resident’s card" here).
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