Payment card with e-ticket of the Bank Citadele : Types of e-tickets : Tickets : Rīgas satiksme

Payment card with e-ticket of the Bank Citadele

payment card with incorporated e-ticket;
validity period of the e-ticket of the payment card is equal with the period of validity of the card.

How it works?

you may register a trip with a payment card with e-ticket in Riga public transport - buses, trams, trolleybuses and minibuses;
when entering the public transport, you have to apply the e-ticket to the electronic validator;
the trip is registered and a passenger has paid for the trip;
price for the trip will be withdrawn from the account of the payment card on the next day;
number of trips and amount will be available in the account statement on Citadele internetbank.

Ticket prices:

in accordance with the price list of "Rīgas Satiksme", the price for one trip shall be 1.15 EUR;
considering the travelling habits of the customer (routes, types of transport, frequency), the most beneficial rate will be found and applied to the price for trips within the framework of the calendar month;
monthly ticket price - once the sum of trips will reach the sum of monthly ticket of "Rīgas satiksme", the price for trips will not be withdrawn, when registering other trips until the end of the current month;
if the number of trips per calendar month corresponds to any particular type of ticketsset by "Rīgas satiksme" (10, 20 or 50 trips), a discount will be applied to the last trip in order to match the ticket price up to the price of the ticket for particular number of trips set by "Rīgas satiksme"
if sum of trips will reach the sum of tickets of "Rīgas satiksme" for a certain period of time – 5, 3 days, as well as 24 hours, the price for trips will not be withdrawn, when registering other trips until the end of the consecutive days/consecutive hours;
personalized discounts (for pensioners, students etc.) shall not be applied for the payment card with e-ticket.

E-ticket usage instructions:

a valid payment card with the positive account balance shall be required in order to settle accounts for trips;
if there are insufficient funds available in the account, the customer will receive an informative SMS message with an invitation to supplement the account. In case of failure to do so, the operation of the e-ticket will be suspended.
Once the account is supplemented, the operation of the e-ticket will be renewed, however it will be possible to pay for trips within 72 hours.

You may find more detailed information on the operation of the e-ticket and ticket prices on citadele.lv.

In case of any problems with the operation of the e-ticket, turn to the Customer Service Centre via phone: +371 67010000.

Personalised e-ticket
- Made of plastic
- Valid for 10 years
- Attached to one holder only
- Contains holder’s data – photo, name, surname
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Non-personalised e-ticket
- Made of plastic
- Valid for 10 years
- Does not include personal data
- Designed for loading one-month tickets and tickets for a certain number of trips
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Riga resident’s card
- made of plastic
- valid for 10 years
- attached to one user
- may be only used by its owner
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Yellow e-ticket
- Made of cardboard
- Electronic chip
- Tickets for a certain period of time
- Easy to buy
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Pupil’s e-card
- Made of plastic
- Attached to one user
- Contains holder’s data – photo, name, surname, identity code
- Can be only used by its holder
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Guide's card
- made of PVC compound
- valid for 10 years
- issued to first-degree disabled persons and disabled children
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Corporate customer's card
- Made of PVC compound
- valid for 10 years
- non-personalised (does not include any personal data)
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