Personalised e-ticket

Fill in this form to receive a personalised e-ticket

 

Application terms for Riga resident’s card and e-ticket 

 

  • made of plastic;
  • valid for 10 years;
  • attached to one holder only;
  • contains holder’s data – photo, name, surname;
  • can be only used by its holder;
  • compulsory for those passengers who use fare discounts in public transport, except for those  enjoying 100% fare discount granted by the state (disabled persons of group 1 and 2 and disabled persons until the age of 18 years; see here); every passenger may apply for this type of e-ticket after visiting a customer service centre and completing a special form;
  • if the ticket is lost, it can be blocked and restored without losing the services paid;
  • it can be reloaded in ticket vending machines, kiosks of "Narvesen", "Latvia Post" offices in Riga, ticket trade outlets of "Rīgas satiksme" and on the Internet (see the list of trade outlets here);
  • designed for loading one-month tickets and tickets for a certain number of trips;
  • tickets are to be used within 12 months upon the moment of purchase, except when the tariff of the ticket type changes or the ticket type is cancelled and Riga municipal company "Rīgas satiksme" sets a transition period for the validity of the ticket type;
  • e-tickets cannot be folded, pressed, broken, crumpled, soaked or subjected to another impact which makes then invalid for use;
  • the first e-ticket is issued free of charge, but if lost, making a new e-ticket will cost EUR 2.85.Due to the use of personalized smart cards (personalized e-tickets), data of private individuals are processed for the following purposes.  

 

 

Other e-ticket types:

  • Non-personalised e-ticket
    • Made of plastic
    • Valid for 10 years
    • Does not include personal data
    • Designed for loading one-month tickets and tickets for a certain number of trips
    More
  • Riga resident’s card
    • made of plastic
    • valid for 10 years
    • attached to one user
    • may be only used by its owner
    More
  • Yellow e-ticket
    • Made of cardboard
    • Electronic chip
    • Tickets for a certain period of time
    • Easy to buy
    More
  • Pupil’s e-card
    • Made of plastic
    • Attached to one user
    • Contains holder’s data – photo, name, surname, identity code
    • Can be only used by its holder
    More
  • Guide's card
    • made of PVC compound
    • valid for 10 years
    • issued to first-degree disabled persons and disabled children
    More
  • ISIC e-card
    • Made of plastic
    • Attached to one user
    • Contains holder’s data – photo, name, surname, identity code
    • Can be only used by its holder
    More
  • Corporate customer's card
    • Made of PVC compound
    • valid for 10 years
    • non-personalised (does not include any personal data)
    More
  • Payment card with e-ticket of the Bank Citadele
    • Payment card with incorporated e-ticket
    • Expiration date is embossed on card
    More
  • Paper ticket
    • Sold in public transport and in night transport only
    • Valid for the trip only – during which it has been bought
    More
  • More
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